Privacy Policy
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Mobile Message Service
mobile message service (the “Service”)is operated by Soft & Chic (“Soft & Chic”,we”.or”us”).Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).We maymodify or cancel the Service or any of its features without notice.To the extent permitted by applicable law,we mayalso modify these Mobile Terms at any time and your continued use of the Service following the effective date of anysuch changes shall constitute your acceptance of such changes.By consenting to Soft & Chic SMS/text messaging service,you agree to receive recurring SMS/text messages from and on behalf of Soft & Chic through your wireless provider to the mobile number you provided, even if yourmobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates,alerts,and information(e.g-,order updates,account alerts,etc.). Promotional messages may include promotions,specials,and othermarketing offers (e.g..cart reminders). You understand that you do not have to sign up for this program in order to make any purchases,and your consent isnot a condition of any purchase with Soft & Chic. Your participation in this program is completely voluntary.We do not charge for the Service,but you are responsible for all charges and fees associated with text messagingimposed by your wireless provider. Message frequency varies. Message and data rates may apply.Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/textmessages, including charges from your wireless provider.You may opt-out of the Service at any time.Text the single keyword command STOP or click theunsubscribe link (where available)in any text message to cancel.You’ll receive a one-time opt-out confirmation textmessage.No further messages will be sent to your mobile device,unless initiated by you.If you have subscribed toother Soft & Chic mobile message programs and wish to cancel,except where applicable law requires otherwise,you will need to opt out separately from those programs by following the instructions provided in their respectivemobile terms.For Service support or assistance, email universerbrend@gmail.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you ofthese changes.You acknowledge that any messages,including any STOP or HELP requests,you send to a shortcode or telephone number we have changed may not be received and we will not be responsible for honoring requests
6. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Email: universebrend@gmail.com
Address: Romania
By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.
Thank you for choosing Soft & Chic!
Soft & Chic
